Privacy Policy

‍Last Updated: August 22, 2025

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1. Introduction

Welcome to ForefrontInfo.com. We are an American company committed to delivering advanced water solutions, swimming pool designs, and specialized spare parts globally. This Privacy Policy explains how ForefrontInfo.com ("Company," "we," "us," or "our") collects, uses, shares, and protects information from visitors to our website.

Your privacy is important to us. By using our website, you agree to the collection and use of information in accordance with this policy.

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2. Information We Collect

We collect information to provide and improve our services to you. The types of information we collect are:

• Information You Provide Directly: We collect information that you voluntarily provide to us when you use our website. This includes when you:
  — Fill out our "Send Us a Message" contact form (including your name, email, phone number, company, country, and the contents of your message).
  — Request a consultation, a detailed service proposal, or a quote for specific products.
  — Submit an inquiry for essential or multi-vendor spare parts.

• Information We Collect Automatically: When you visit our website, we may automatically collect certain information about your device and browsing activity. This may include:

• Log Data: Your IP address, browser type, browser version, the pages you visit, the time and date of your visit, and other statistics.
• Cookies and Similar Technologies: We may use cookies to track activity on our website and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being se¹nt. However, if you do not accept cookies, you may not be able to use some portions of our website.
  
  

3. How We Use Your Information

We use the information we collect for various business purposes, including to:

• Provide and Manage Our Services: To respond to your inquiries, provide the information you request about our water treatment solutions, swimming pool designs, and spare parts, and deliver quotes and service proposals.
• Communicate with You: To contact you regarding your projects, answer your questions, and provide customer support.
• Facilitate International Business: To understand your geographical location (e.g., country) to better address your needs, particularly for international exports and logistics.
• Improve Our Website: To understand how our website is used so we can enhance user experience, and for other internal analytical purposes.
• Fulfill Legal Obligations: To comply with applicable laws, regulations, and legal processes.

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4. How We Share Your Information

We are committed to maintaining your trust, and we do not sell your personal information to third parties. We may share your information only in the following limited circumstances:

• Service Providers: We may share your information with third-party vendors and service providers who perform services on our behalf, such as website hosting or analytics. These providers are obligated to protect your information and are not authorized to use it for any other purpose.
• Business Transactions: If we are involved in a merger, acquisition, or asset sale, your information may be transferred as a business asset.
• Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).

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5. Data Security

We implement reasonable administrative, technical, and physical security measures to protect the security of your personal information. However, please be aware that no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee its absolute security.

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6. International Data Transfers

ForefrontInfo.com is based in the United States. If you are accessing our website from outside the United States, please be aware that your information will be transferred to, stored, and processed in the United States. By using our website, you consent to this transfer, storage, and processing of your information in the U.S.

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7. Third-Party Links

Our website may contain links to other websites that are not operated by us, such as our social media pages. If you click on a third-party link, you will be directed to that third party's site. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services. We strongly advise you to review the privacy policy of every site you visit.

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8. Children's Privacy

Our website and services are not intended for use by anyone under the age of 18 ("Children"). We do not knowingly collect personally identifiable information from children. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us.

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9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top. You are advised to review this Privacy Policy periodically for any changes.

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10. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Email: hello@forefrontinfo.com

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